APA Style
TJIPTONO, Fandy, Anastasia Diana, Fandy Tjiptono. (1996).
Total Quality Management (Ed. 2).
Yogyakarta:
Andi Offset.
Chicago Style
TJIPTONO, Fandy, Anastasia Diana, Fandy Tjiptono.
Total Quality Management.
Ed. 2
Yogyakarta:
Andi Offset,
1996.
.
MLA Style
TJIPTONO, Fandy, Anastasia Diana, Fandy Tjiptono.
Total Quality Management.
Ed. 2
Yogyakarta:
Andi Offset,
1996.
.
Turabian Style
TJIPTONO, Fandy, Anastasia Diana, Fandy Tjiptono.
Total Quality Management.
Ed. 2
Yogyakarta:
Andi Offset,
1996.
.